How to get more reviews from iPhone users

Review-Shy iPhone Users? Here’s How to Get Them Anyway!

We all know the situation: The service was great, the customer happy, iPhone in hand – and still no review in sight. Is it because of the Apple? Not quite! While Android users are practically born with a Google account, iPhone fans need to set one up first. But don’t worry, we’ve got some tricks up our sleeve!

Understanding the Challenge

The main reason for fewer reviews from iPhone users is simple: While Android smartphones are set up with a Google account by default, this isn’t the case with iPhones. However, many iPhone users do have a Google account – be it for Gmail, YouTube, or other Google services. So it’s not about them being unable to leave reviews, but rather about making the process as simple as possible.

Effective Strategies for More Reviews

1. Use SMS Review Requests

One of our most effective solutions is SMS review requests. Why?

• Direct accessibility on iPhone
• High open rates for SMS (98%)
• Easy access to review link
• No app installation required

2. Set Up Automated Email Requests

Email review requests are particularly effective because:

• Many iPhone users check their emails regularly
• The process saves time through automation
• Timed reminders are possible
• Personalized messages can be sent

3. Develop Multi-Channel Strategy

Combine different approaches:

• Digital requests (SMS & Email)
• QR codes on print materials
• Personal approach
• Website widgets

4. Technical Integration via API

For technically versed companies, our API offers additional possibilities:

• Integration into existing CRM systems
• Automatic requests after purchase completion
• Customized timing strategies
• Connection with own apps or systems

Best Practices

To maximize the success of your review requests:

1. Timing is everything: Send requests shortly after a positive customer interaction
2. Personalization: Use the customer’s name and reference specific experiences
3. Easy access: Ensure your links lead directly to the review submission
4. Regularity: Develop a systematic approach for review requests
5. Testing: Try different wordings and timing

Conclusion

Sure, iPhone users can be a tough nut to crack. But with the right tools, a dash of humor, and our tips, you can successfully collect reviews. The key lies in combining different channels and maintaining a consistent but not pushy approach. With ReviewForest, you have all the necessary tools at hand to automate and optimize this process.

Want to learn more about our solutions?
Book a free consultation with us here