Dynamic Language Options & New Templates

We have just released an exciting bundle of new features designed to enhance your experience and help you get more reviews. Let’s explore the latest improvements that will make managing your customer reviews and environmental impact even more effective.

New Language Settings: Personalized Experience for You and Your Team

One of the features in this update is the introduction of comprehensive language settings. Now you have complete control over your ReviewForest experience with two separate language preferences:

Interface Language

Located in your Account Settings, this option allows each team member to customize how the app appears for them. Whether you prefer English or German you can now work in the language you’re most comfortable with.

Email & Invoice Language

This setting controls the language of all communications you receive from ReviewForest, including:

• Invoices
• Email notifications
• Password reset emails
• Team member invitations
• New review notifications

What makes this feature particularly powerful is that every team member can set their own interface language preference, while still maintaining consistent external communications through the shared Email & Invoice Language setting.

Automatic Adjustment for End Customers

The best part? Your widgets and review forest pages automatically adapt to your customers’ browser language preferences. This means your customers will always see your review requests and tree planting information in their preferred language, creating a seamless experience that increases engagement rates.

French Addition

In addition to English and German, we have now added French! So if your visitors’ browser is set to French, the widget and your forest page will be displayed in French!

Fresh Marketing Templates: More Ways to Showcase Your Green Commitment

The update also introduces several new templates designed to help you promote your environmental initiatives and collect more reviews.

New Table Tent Design

Ideal placement: Reception desks, restaurant tables, hotel rooms, or retail counters.

Why it works: The tent design creates a visible 3D presence that draws attention, making it perfect for locations where customers spend time waiting or considering their experience.

Digital Banner Template

Ideal placement: Website headers, email signatures, social media posts etc.

Why it works: The banner’s horizontal format works perfectly in digital spaces, creating an eye-catching call-to-action that encourages reviews while highlighting your environmental commitment.

Tree Counter Sign

Ideal placement: Store entrances, behind reception desks, or in waiting areas.

Why it works: The counter sign creates a talking point that showcases your real-time impact. As customers watch the numbers of your counter increase, they feel part of something meaningful when they contribute their review.

Important note: The physical tree counter needs to be purchased separately. Contact our team for pricing and ordering information.

Package Sign for Shipments

Ideal placement: On shipping boxes, product packaging, or shopping bags.

Why it works: Every shipped package becomes an ambassador for your sustainability initiatives. The combination of a positive unboxing experience and the environmental message has proven to increase review rates by up to 40%.

Digital Badge for Online Presence

Ideal placement: Email signatures, website footers, online invoices, digital catalogs.

Why it works: The digital badge serves as a trustworthy seal for your environmental commitment.

Why Asking for Reviews Matters

It’s worth remembering that satisfied customers rarely think to leave reviews without prompting. These new templates offer friendly, professional ways to remind them while highlighting the added benefit of environmental impact.

Our data shows that businesses using ReviewForest’s templates see:

• 3-5x increase in review volume
• Higher engagement rates when environmental benefits are highlighted
• Greater customer loyalty through shared values

The power of these templates lies in their ability to transform a simple request for feedback into an invitation to participate in something meaningful—planting trees that benefit our planet.

Behind the Scenes Improvements

While not immediately visible, we’ve also made significant backend improvements that enhance system performance, streamline processes, and ensure your ReviewForest experience runs smoothly.

Getting Started With the New Features

To access these new language options:

1. Go to Account Settings
2. Scroll down to “Language Preferences”
3. Select your preferred Interface Language and Email & Invoice Language

For the new templates:

1. Navigate to the Marketing Templates section
2. Browse the new designs in the Printed Materials and Digital sections
3. Customize with your business information and QR code

We’re excited to see how these new features help you connect with customers and grow your positive impact on the environment. As always, we welcome your feedback on these updates!