How to Create a Google Review Link for Y...
Here are some interesting updates on what happened in local search in Q3 of 2022.
As reported by Joyanne Hawkins Google added some further info to their guidelines about incentivizing users who remove a negative review.
A short reminder: Incentivizing content in exchange for discounts or free goods/services is forbidden and considered fake engagement by Google. As we know, planting trees for reviews is not affected because it doesn’t have any personal benefit for the customer leaving a review.
Reviews are a true data mine. I’m not surprised to see that Google has been testing a new feature called ‘Find places through reviews’ which uses the review text to find relevant places. Encourage your customers to leave reviews that include your relevant keywords.
Joyanne Hawkins found a relation between the length of a review and the amount of time it is being displayed on a Google Business Profile. Because negative reviews tend to be longer, they’re more likely to be displayed.
As reported by Aaron Weiche a lot of negative reviews mention communication problems. Make sure to have a good communication tool in place. Personally, I’m a big fan of Crisp.
Do your customers use the messaging feature of Google to get in touch with you? You can now save them and yourself some time and create an FAQ:
Google is rolling out yet another useful feature for local search. The Local Pack (the local results on the top of a Google search result page) can now be filtered by their opening time. Useful when users search for a restaurant for another day and time. Good reminder to keep your opening times up-to-date on Google.
As Search Engine Roundtable reported, Google has been testing photos as display pins for businesses that use Google Ads.